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Shipping & Returns

California Residents will be charged 8.5% sales tax on their order

United States Shipping
Destination 1440 ships to all US addresses except Alaska and Hawaii by UPS. UPS affords both our customers and us tracking and insurance on your order. Please provide a full street address for shipping. Our shipping charges are as follows:

Order Amount Shipping Charges
Up to $49.00 $9.95
$50.00 and up Free Shipping

Post Office Box, Alaska and Hawaii Shipments Destination 1440 ships to Post Office Boxes, Alaska and Hawaii by US Priority Mail. The shipping charges are the same. Priority Mail usually takes 3-5 days but does not provide tracking and insurance. Please let us know if you would like tracking and/or insurance on your order.

International Shipping

Please Note: Following brands can only be shipped to U.S. addresses:
  • SALOMON
  • VOLCOM
  • OAKLEY
  • K2
  • RIDE
  • ROME
  • FLUX
  • LIB TECH
  • GNU
  • DC
  • QUICKSLIVER
  • ROXY
  • DEELUXE

Destination 1440 will ship internationally under the following conditions:

We reserve the right to refuse to process any order or to refuse to ship to certain countries. Processing of international orders takes longer. Please allow time for us to pack and weigh your order and estimate the postage & handling cost. We will e-mail this information to you before your order is processed and shipped. We must have confirmation of acceptance of shipping costs and policies before your order is finalized.

Most orders are shipped by International Express Mail. Delivery for most shipments is estimated by the US Post Office at 5-7 days. Although most parcels arrive in this time frame, there can be delays due to many factors including higher volume of mail, increased security concerns and time to clear customs. There have been instances of parcels taking 3-4 weeks to arrive.

Destination 1440 has no control over the postal services and therefore cannot and will not guarantee arrival dates or give credit for delays in shipping.

If you order does not arrive within 30 days, we can place a claim with the US Post Office for a lost parcel. Under US Postal regulations, this is the earliest we can ask for a claim inquiry. It can take an additional 30 days for the Post Office to investigate.

Customs, Duty Tax and VAT - Your parcel may be subject to a customs, duty or VAT tax. The regulations concerning whether or not your order will apply vary by country and it is the obligation of the consumer to obtain information concerning these taxes and pay them if necessary. You can usually obtain this information by contacting your postal office or customs office. Destination 1440 will not falsify any information on the customs forms.

Packaging
Destination 1440 takes great care in packing your order to ensure its safe arrival. All plush items are packed in plastic bags and fragile items are packed with cushioning materials. Destination 1440 recycles packaging material whenever possible - we ask you to do the same.

Returns
We will accept a return or exchange within 30 days of receipt of the product. You must notify us in advance of your return and receive a return authorization number. We must receive the product back within 10 days of notification of intent to return. It must arrive at the store undamaged in saleable condition. This means no tags removed or damage to retail packaging. Refunds will be credited back to the card used to purchase the item. We do not refund shipping unless the reason for the return was our fault or due to our error. 

Damaged Goods
If goods are damaged during shipment by UPS, save the item, the box and all packing material. Notify us and we will place a claim with UPS. UPS insures all shipments and so far has made good on them. You may have to allow a UPS representative access to inspect the damaged merchandise and packaging before an adjustment can be made. We will replace the product at the carrier's expense. If you request that we use the US postal service and decline insurance to save on shipping cost, any adjustment for damage will be between you and the post office.

Canceling Orders


We take pride in prompt shipping and most orders are shipped the morning following our receipt of the request. Orders received on Friday or over the weekend will in most cases be shipped the following Monday. If you decide you do not want what you ordered, it is imperative that you e-mail us immediately at service@destination1440.com. Once we ship the item you may return it under the conditions stated above, but we will not refund the shipping cost.